At Maxwell Thomas, we value the trust you place in us when you share your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website, purchase our artisanal products, or engage with our community.
We collect information to provide you with the best possible experience and to fulfill your orders.
Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
Transaction Data: Details about the products you purchase and payment confirmation (note: we do not store full credit card numbers; these are handled by our secure payment processors).
Technical Data: IP address, browser type, and usage data collected via cookies to help us improve site functionality.
We use your data for the following purposes:
Order Fulfillment: To process transactions, ship your products, and provide order updates.
Communication: To respond to your inquiries and provide customer support.
Marketing: If you opt-in, we may send updates about new small-batch releases or community events. You may opt out at any time.
Legal Compliance: To comply with applicable tax and business regulations in Illinois and the United States.
We do not sell your personal information. We only share data with third-party service providers necessary to run our business, such as:
Shipping Partners: To deliver your orders to your door.
Payment Processors: To securely handle your financial transactions.
E-commerce Platforms: To maintain our online storefront and database.
We implement industry-standard security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we use encrypted connections (SSL) and follow PCI-DSS requirements for handling payment data.
Depending on your location, you may have the following rights regarding your data:
Access & Correction: You may request a copy of the data we hold about you or ask us to correct inaccuracies.
Deletion: You may request that we delete your personal information, subject to certain legal obligations (like tax record-keeping).
Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of any message.
Our website uses cookies to enhance your browsing experience and remember your cart items. You can choose to disable cookies through your browser settings, though some parts of the site may not function properly as a result.
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Maxwell Thomas Chicago, Illinois [Insert Email Address] [Insert Website URL]
